Privacy Policy

Your Privacy Matters to Us

At Gloria Bloom LLC (“Gloria Bloom,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gloriabloom.shop (the “Website”) or make purchases from us.

Please read this Privacy Policy carefully. By using our Website, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our Website.

Information We Collect

We collect several types of information from and about users of our Website, including:

Personal Information You Provide to Us

When you interact with our Website, we may ask you to provide personal information, including:

  • Contact Information: Name, email address, mailing address, phone number

  • Payment Information: Credit/debit card details (processed by Stripe, not stored by us)

  • Account Information: Username, password, order history

  • Communication Information: Any information you provide when you contact us via email, phone, or contact forms

  • Review and Feedback Information: Comments, ratings, photos, or other content you submit

Information Automatically Collected

When you use our Website, we automatically collect certain information about your device and usage:

  • Device Information: IP address, browser type and version, operating system, device type

  • Usage Information: Pages visited, time spent on pages, links clicked, search queries

  • Location Information: General geographic location based on IP address (e.g., country, city)

  • Shopping Information: Items viewed, added to cart, or purchased

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for website functionality (e.g., shopping cart, checkout)

  • Analytics Cookies: Help us understand how visitors use our website

  • Preference Cookies: Remember your settings and preferences

  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect website functionality.

How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing and Fulfillment

  • Process and fulfill your orders

  • Communicate order status and shipping updates

  • Process payments and refunds

  • Provide customer support

Website Improvement

  • Analyze how visitors use our Website

  • Identify and fix technical issues

  • Improve website navigation and functionality

  • Personalize your shopping experience

Marketing and Communications

  • Send order confirmations and shipping updates

  • Respond to your inquiries and requests

  • Send promotional emails (with opt-out option)

  • Provide information about new products, sales, or events

Legal and Security

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations

  • Enforce our Terms and Conditions

  • Protect our rights and property

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including:

  • Payment Processing: Stripe processes all payments. Stripe’s privacy policy applies to your payment information.

  • Shipping Carriers: USPS, UPS, and FedEx receive your name and address to deliver orders.

  • Email Service Providers: We use third-party platforms to send order confirmations and marketing emails.

  • Analytics Providers: We use tools like Google Analytics to understand website usage.

These service providers are contractually obligated to use your information only to perform the services we request and to protect your information.

Business Transfers

If Gloria Bloom is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or website notice.

Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests, including:

  • Subpoenas or court orders

  • Law enforcement requests

  • Regulatory investigations

Protection of Rights

We may disclose information when we believe disclosure is necessary to:

  • Protect our rights, property, or safety

  • Protect the rights, property, or safety of our customers or others

  • Investigate or prevent fraud or illegal activity

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: SSL (Secure Socket Layer) technology encrypts data transmitted between your browser and our servers

  • Access Controls: Only authorized personnel have access to personal information

  • Secure Hosting: Our website is hosted on secure servers with firewalls and intrusion detection

  • PCI Compliance: We follow Payment Card Industry Data Security Standards for payment processing

Important Note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You transmit information to us at your own risk.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal obligations (e.g., tax records)

  • Resolve disputes

  • Enforce our agreements

Specific Retention Periods:

  • Order information: 7 years (for tax and accounting purposes)

  • Account information: Until you delete your account or request deletion

  • Customer service communications: 2 years

  • Marketing preferences: Until you opt out

After the retention period expires, we will delete or anonymize your information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights to the extent required by law.

For All Customers

  • Access: You may request a copy of the personal information we hold about you

  • Correction: You may request correction of inaccurate or incomplete information

  • Deletion: You may request deletion of your personal information (subject to legal exceptions)

  • Opt-Out: You may opt out of marketing emails by clicking “unsubscribe” in any marketing email

For California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides additional rights:

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected

  • Right to Delete: You may request deletion of your personal information

  • Right to Opt-Out: You have the right to opt out of the sale of your personal information (we do not sell personal information)

  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, please contact us using the information below. We will verify your identity before processing your request.

For European Residents (GDPR)

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides additional rights:

  • Right to Access: Request a copy of your personal data

  • Right to Rectification: Correct inaccurate data

  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data

  • Right to Restrict Processing: Limit how we use your data

  • Right to Data Portability: Receive your data in a structured, machine-readable format

  • Right to Object: Object to processing based on legitimate interests

  • Right to Withdraw Consent: Withdraw previously given consent

Legal Basis for Processing: We process your personal information based on:

  • Contractual necessity (to fulfill orders)

  • Legal obligations (tax records)

  • Legitimate interests (website improvement, fraud prevention)

  • Consent (marketing emails)

To exercise your GDPR rights, please contact us. We will respond within 30 days.

Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will delete the information.

Third-Party Links

Our Website may contain links to third-party websites, including social media platforms and payment processors. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third parties. We encourage you to read the privacy policies of any website you visit.

International Data Transfers

If you are located outside the United States, your personal information may be transferred to and processed in the United States. U.S. data protection laws may differ from those in your country. By using our Website, you consent to the transfer of your information to the United States.

For users in the European Economic Area, we rely on appropriate safeguards for data transfers, including Standard Contractual Clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our Website. The “Last Updated” date at the top of this policy indicates when the most recent changes were made.

We encourage you to review this Privacy Policy periodically. Your continued use of our Website after any changes constitutes your acceptance of the revised policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: gloriabloom.llc@gmail.com
Phone: +84 0355079683
Address: Gloria Bloom LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States

Privacy Request Processing: When submitting a privacy-related request (access, deletion, etc.), please include “Privacy Request” in your email subject line and provide sufficient information for us to verify your identity.

California Privacy Rights (Shine the Light)

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes. If you have questions, please contact us.

Do Not Track Signals

Some browsers transmit “Do Not Track” signals. Our Website does not currently respond to Do Not Track signals. We use analytics and advertising technologies that may track your browsing across websites. You can control cookie settings through your browser.

Your Acknowledgment

By using our Website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. If you do not agree, please do not use our Website.

Gloria Bloom LLC – Where Creativity Blooms